T: 01865 712230 M: 07932 313905
E: info@stovetek.com

FAQ's

Below are some of the more frequently asked questionsÂ…

What size stove do I need?
This depends on many variables, not a simple calculation based on room size. A subject best discussed on your survey.

I live in a smokeless zone, can I still have a wood burning or multi-fuel stove installed?
Absolutely, many stoves are now DEFRA approved for smokeless zones.

Do I need to notify building control?
No, as registered installers we will notify building control via HETAS and register the stove on your behalf.

Is it essential that I have my chimney lined?
No, although in many cases it is advisable. (Another subject best discussed in detail on your survey.)

How often will my chimney need sweeping?
At least annually, see our links for a reliable and registered chimney sweep.

Can you help me identify the right stove for my needs?
Of course, we'll guide you through for the many products on offer and ensure you make a choice that's right for you.

How long does the installation take?
The majority of installations are completed in one day.

What about maintenance?
Stovetek provide full and on-going support following your installation. Whether it's an annual service, a spare part that needs sourcing or fitting or just some advice.